how do i contact hims UK?

Our patient support and clinical teams are always on hand to help with any queries you may have regarding your treatment and account with us.

For Hims customers based in the United Kingdom, the easiest way to contact us is to log in to your user dashboard (select ‘login’ from the top right of the home page at, and head to the Support page.

If you have a non-medical query regarding your account (for example: relating to an order or subscription), the contact patient support section will enable you to reach us with a direct message, as well as including helpful articles and FAQs which may help you find what you’re looking for faster.

If your query is medical in nature, you can reach out to our clinical team directly via the contact a clinician section. This will also include key information on how to use your treatments, and other helpful resources for a quick and easy answer.

If you do not hold an account with us, our patient support team can also be reached via email at

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