If your order has not arrived within 5-7 business days from the day you received your tracking number or if your kit arrived but was missing an item, please reach out and let us know. Our team will do everything we can to track down your products or get a replacement out to you asap.
Articles in this section
- why was my order cancelled?
- why is my next delivery so far away?
- what shipping method do you use?
- what is your return policy?
- what does "outstanding medical visit" mean?
- my photos aren’t uploading!
- my order was lost/stolen/missing something!
- is your packaging discreet?
- how much is shipping?
- how do i cancel or change my next order?