At Hims and Hers, we offer a variety of order frequencies for each of our prescription treatments to best fit your needs, with many products available on a monthly, quarterly, semi-annual or annual cadence.
Please note that this option to adjust your billing and delivery frequency is currently available only for our Hair Loss and Sexual Health categories, and is not yet offered for Weight Loss customers.
To make a change to the frequency of your orders, simply follow the instructions below:
1. Head to the Treatments page of your Care Portal.
2. Select 'make a change', and click 'change my treatment' from the dropdown menu.
3. You will be provided with an overview of your current treatment and order frequency, where you can select 'adjust' next to the treatment name.
4. At the treatment selection screen, confirm your current treatment from the options provided.
5. At the adjust quantity screen, select your preferred number of dosages per month (this step is only applicable to certain sexual health treatments).
6. At the adjust dosage screen, confirm your preferred medication strength (this step is only applicable to certain treatments).
7. On the following 'adjust shipping frequency' screen, choose your preferred order cadence (e.g. monthly, quarterly, semi-annual, annual), and select 'save and continue'.
8. Review your changes - including your shipping address, next order date and preferred payment method, and select 'save changes'.