getting started
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what is hims?
Hims is a 100% online telehealth platform that connects patients to licensed healthcare professio... continue reading
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how do i place an order?
The process is simple. Simply hit ‘explore treatments’ from the home page to view the categories ... continue reading
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will i speak with a doctor?
Every order that requires a prescription is reviewed by a licensed clinician, to ensure you recei... continue reading
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do i need a prescription?
If you are eligible for your chosen treatment, all customers will be issued with a prescription f... continue reading
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is hims a subscription service?
hims is a monthly, quarterly, semi-annual or annual subscription service.Your available options f... continue reading
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who can use hims products?
hims prescription treatments (for both hair loss and sexual health) are tailored for men’s person... continue reading
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does hims replace my GP?
Hims facilitates a consultation between you and a registered healthcare professional for the purp... continue reading
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i’m having a medical emergency - what should I do?
Hims is not an emergency medical service.Therefore, in the event of a medical emergency, call 999... continue reading
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can I get a copy of my medical records?
Yes, you always have the right to a copy of your medical records, and we recommend always keeping... continue reading
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can my partner buy this for me?
The answer to this question is yes… and no. If your special someone is thinking of buying you any... continue reading
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which payment methods do you accept?
We accept all major credit and debit cards, however alternative methods of online payment (such a... continue reading