getting started
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what is hims & hers?
Hims & Hers is a 100% online telehealth platform that connects patients to licensed healthcare pr... continue reading
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how do i place an order?
The process is simple. From the Hims or Hers home page, you can browse the treatment categories a... continue reading
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will i speak with a doctor?
Every order that requires a prescription is reviewed by a licensed clinician, to ensure you recei... continue reading
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do i need a prescription?
If you are eligible for your chosen treatment, all customers will be issued with a prescription f... continue reading
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is hims & hers a subscription service?
Hims & Hers is a monthly, quarterly, semi-annual or annual subscription service.Your available op... continue reading
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who can use hims & hers products?
Hims & Hers prescription treatments are offered to men and women ages 18 to 80 (up to and includi... continue reading
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does hims & hers replace my GP?
Hims & Hers facilitates a consultation between you and a registered healthcare professional for t... continue reading
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i’m having a medical emergency - what should I do?
Hims & Hers is not an emergency medical service.Therefore, in the event of a medical emergency, c... continue reading
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can I get a copy of my medical records?
Yes, you always have the right to a copy of your medical records, and we recommend always keeping... continue reading
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can my partner buy this for me?
All orders submitted through the Hims & Hers platform must be completed by the person receiving t... continue reading
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which payment methods do you accept?
We accept all major credit and debit cards, in addition to Apple Pay. However alternative methods... continue reading